compensation...

ToAoB

Not sure where to post this but doing it here to start off with!

I wanna know if I should accept the compensation offer from a bed company...

Story here is I purchased a bed from company A and the mattress from company B.

Mattress need to be turned over occassionally as per instructions. I did this - and at one occassion the slats of the bed ripped the mattress :mad: .

I complained this to company A, send them photos etc. They have changed the bed and months and months of reminding them what of compensation.

Mattress cost me £600 - the ripped area is about 20cm in length.

They have now offered me £300 towards repair - should I accept this or insist them to replace the mattress? Will a mattress repair be good for years?

Any thoughts?

Little_John

have you actually contacted the mattress company and asked them the cost of repairing it?

If it costs £50 to repair it that take the £300

if it costs £500 for the repair than you need to get more money from the bed company to cover the cost of the repair.