How do i find out how someone elses mortgage offer is progressing? WOOLWICH

marksimonpowell

the person at the bottom of our chain has not yet received their mortgage offer - they dont know when it will arrive. is it possible for someone else to find out this information from the woolwich? i.e. an estate agent or solicitor?

we have been told the woolwich are dealing with it and it will arrive when it arrives - i cant belive a major organisation would be so unhelpful?

we may loose the house we are buying due to the "lateness" of the woolwich offer

HELP

steve_cov

Sadly there is little you can do: you could get your solicitor to make contact with the other buyer's, if only to check that the offer is kosher.

I was in a very short chain when I bought my current home: I was buying a vacant possession and selling to a cash buyer. But when I had evidence that the vendor's solicitor was lying to my solicitor about work he patently hadn't done, I called him and threatened him with the Law Society. Things soon sped up.

With the mortgage offer, however, it's impossible to ask for financial data on someone else. Your only hope is to get your solicitor on the case to chase progress for you.

Barney088

There is nothing that you can do to see what someone elses mortgage is doing. However, the woolwich are dreadful at service at the moment

aurora_borealis_2

The woolwich are ridiculously slow.... we've used them twice, never again though.

AndrewSmith

http://forums.moneysavingexpert.com/showthread.html?p=1872088#post1872088

related post

safesound

I guess I must have been lucky then, I got a mortgage with the Woolich last September and I went from filling in the forms to survey to letter of approval in less than a fortnight. Okay so the Indian callcentres were a PITA but other than the usual language barrier I had no problem with them. Is it possible that being a Barclays customer made the process quicker? Hmmm, I wonder.

sharon

MortgageMamma

I never recommend woolwich to any of my clients, they are an administrative nightmare. of all the lenders I deal with I am of the opinion that their service levels stink. Their staff are unhelpful and unknowledgeable, had one incident with them last summer which pushed my patience too far, never spoke with them since. Don't think they are particularly competitive either.