Updated Printable Money off Coupons & Policies Thread 6 (and chat)

Mrs_Overall

Originally Posted bySharica
...When hubby got realy badly Trouted and asked for the Manager.. She said I AM THE MANAGER :mad: (Loud and Obnoxious) :mad: He asked if there were anyone higher than her and she said NO I OWN THIS TESCO :eek: .. Now he is a little reluctant to go shopping .. But i will have to make him go tomorrow as we are running out of food :rotfl:..

Mr Sharica: "Ahh, Dame Shirley, I presume":search:


Seriously - that is shocking.! :mad:

Lovely_Lisa

Yesterday, 7:12 PM #2108 kathie1101
Hubby got trouted last night! I love that phrase:D It's the 1st time and it actually made both of us a bit nervous and paranoid. He'd gone on his own and he'd got a young female SA - and she'd just started scanning his mocs when the supervisor came over and told her to go for her toilet break. She then started looking through the mocs and said that she wouldn't be able to take all of them cos they had changed the policy as somebody had been abusing it cos they had paid a couple of pence for £20 of shopping. So she took £4ish off £18 shop when the system aparently bleeped to say no more. Hubby came home to tell me this - thinking they must mean him cos we've done a few shops paying small amounts of cash - checked my figures and we haven't done a shop for anywhere near £20 paying pence, nearest we've done is about £12 when we've paid only a few pence - so think it must be someone else, but it did make me quite nervous about using the mocs.

So was unsure what to do whether to go in and try and use mocs as normal, go and use less mocs, or go and speak to CS and see whats what. Anyway I decided to ring the store - explained to them how I was using coupons and that I never split shopping or go more than once a day or split with my family members etc - upshot got confirmation that store policy is as national policy and it hasn't changed - got names to quote if there is a problem.

Phew - so why do I still feel so nervous about going in tonight??

---

Response from Lovely Lisa:
No need to feel nervous - as you say, you unfortunately got 'trouted' incorrectly. I recently received this email from the Customer Services Manager at Dundee - so it's "official"?....:rolleyes:.


please find enlisted our current policy surrounding branded &
> internet coupons:-
>
> • Customers can use branded coupons without buying the product if Tesco
> stocks the product and the coupon is in date.
> • Only one branded coupon can be accepted per item not purchased.
> • Customers can pay for all of their shopping using different branded
> coupons as long as the conditions above have been met.
> • If two branded coupons are presented, the customer needs to have bought
> one of the products.
> • We do not accept competitor product coupons, e.g. ASDA coupon 50 pence off
> a bottle of Coke.
> • We do accept conditional spend coupons from competitors e.g. Sainsbury
> £3.00 off when you spend £30:00 or more.
> • We do accept internet coupons which must be accepted on the same terms and
> conditions as above.
> • Photocopies cannot be accepted.
> • We accept supplier coupons without a barcode as long as they are in date
> and Tesco stock the product.
> • We do not accept damaged, copied or defaced coupons.
> • If coupons do not scan, the barcode needs to be manually entered, if
> everything else matches.
> • The Store Manager has the discretion to refuse coupons if he/she believes
> a customer is abusing the policy.
>
>> Many thanks,
>
> Melvin Davies - Tesco Plc

COUPON_GIRL

Thanks Lovely Lisa

Lori should we had this one to the front page, as it mentions that barcodes should be typed in if they don't scan?
I know that this has been a problem for some.

Dr.Who-Who

Morning everyone,

No coupon today, just query. Can somebody tell me (if you do not wish to post it on here, you can send me PM instead) does Doncaster Tesco opposite M&S on the main road accept coupons? Do they also accept internet coupons? If yes, how many coupons do they accept? I don't shop in Doncaster but I do travel up for business once every 3 or 6 months to see clients. Thanks.:money:

sharica

Mrs_Overall wrote: »

Mr Sharica: "Ahh, Dame Shirley, I presume":search:


Seriously - that is shocking.! :mad:

He Dont have a problem with Shirley, She is very nice with him .. (I Think) and lets him use one of each, all diff, all indate etc..

sharica

Well.. Hubby has just gone to another Tesco and had a Lovely shop..
The young Lad was most Accommodating and happy ..
Service with a smile

Jen_31

Wish my Tesco took coupons. I know "print the thing from the first post, and show them, stand your ground" etc etc

You just all make me jealous when you say you got £20 of shopping for 87 pence

m4rtin

** NEW ** Andrex Moist - 50% off (exp 4 weeks) (prints 1 copy) [added 6 Jun] NB Barcode ends in 000, so SA will have to manually input the amount.
http://www.couponnet.co.uk/CouponWeb...id=10&zid=hc64

This doesn't appear to be stocked by T's? Good news is though if you actually want it it's on special in Sainsbury's until 26/6 @ £1 (From £1.94:eek:) so only 50p with moc :cool:

sharica

Dr.Who-Who wrote: »

Morning everyone,

No coupon today, just query. Can somebody tell me (if you do not wish to post it on here, you can send me PM instead) does Doncaster Tesco opposite M&S on the main road accept coupons? Do they also accept internet coupons? If yes, how many coupons do they accept? I don't shop in Doncaster but I do travel up for business once every 3 or 6 months to see clients. Thanks.:money:

Hubby has had some bad shops at the doncaster stores but that was a while ago and things do change.. Maybe someone has been more recently and can give you a better guide to whats happening now

sharica

TESCO

Comfort Concentrated Fab Conditioner Blue 750ml

SAVE 49p Was £1.49 Now £1.00 - valid from 05/06/2009 until 08/06/2009

use 2 x 40p coupons .. total 20p