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MBNA need advice.
hippychic81
Posts: 48 Forumite
I have an account with MBNA which i am in arreas with, But they keep calling my mothers mobile phone number looking for me.
My mother asked them how did they have this number and they said I did.
Well first of all I only ever give the house number (NEVER ANY MOBILE NUMBERS), and my mother has only this phone for two years, I opened my account with them I think about 6years ago.
So is the right what they are doing, are they allowed to call another family member (at the same address) asking for me, And could I ask for them to show me written proof and my signature of were i gave my mother's phone number (which would be a miracle as i can't ever remember anyones number).
Sorry for so many posts and qustions hope I don't bug any one.:beer:
My mother asked them how did they have this number and they said I did.
Well first of all I only ever give the house number (NEVER ANY MOBILE NUMBERS), and my mother has only this phone for two years, I opened my account with them I think about 6years ago.
So is the right what they are doing, are they allowed to call another family member (at the same address) asking for me, And could I ask for them to show me written proof and my signature of were i gave my mother's phone number (which would be a miracle as i can't ever remember anyones number).
Sorry for so many posts and qustions hope I don't bug any one.:beer:
0
Comments
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Have you ever called them using your mothers mobile?
This may be how they got the number.After falling off the gambling wagon (twice): £33,600 (24,000+ 9,600) - Original CC Debt: £7,885.91
Dad Gift 6k ¦ Savings & Inv Tst: £2,500
Loan 10k: £0 ¦ Dad 5.5k: £2,270 ¦ LTSB: £0 ¦ RBS: £0 ¦ Virgin £0 ¦ Egg £0
Total Owed: £2,270 (+6k) 11/08/20110 -
Hi
I had the same trouble. There is a template letter on the Money Saving Expert site with regard to harrassment phone calls, I used this and the calls stopped.
Hope this helps0 -
If you register for the online account access with MBNA, you can change the telephone numbers they have for you in there - I did this a few weeks before I went bankrupt as I was in ridiculous arrears and they were phoning 10-15 times a day and all weekend too. So I changed my numbers in my online profile to 01234567890 and 07890123456 and the phone calls stopped immediately.BR 08/04/09 | ED 02/10/09
| BSC 255
I made it through!Don't ignore a problem. Unlike a bad smell, it won't eventually go away.0 -
Thanks everyone for your replys, I'll try the letter and changing my number online.
Bless you all. :A0
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