valued opinions - reward problem

HelsBelz_2

Hi,

On the 23rd March 2009 I requested my £10 reward voucher. The terms and conditions on the site say that I will receive my award within 30 days. It's over 2 months now and no sign of the voucher. I emailed valued opinions earlier in the week, but i've not heard anything back.

Has this happened to anyone else? Should I try contacting them again?


Thanks,
Helen

bluffer

i've usually had mine within the 28 days they quote so I would get back in touch with them again. i have got 30 quid in my account just now.

what did you ask for, a postal reward or an e-reward?

HelsBelz_2

Thanks for the reply.

I requested a £10 Tescos voucher by post. This is the first time that I have claimed. I guess that i'll have to try emailing them again.

Fire_Fox

Order an Amazon voucher next time. You get an online code immediately, while you are still logged into their site!

KILL_BILL

HelsBelz wrote: »

Hi,

On the 23rd March 2009 I requested my £10 reward voucher. The terms and conditions on the site say that I will receive my award within 30 days. It's over 2 months now and no sign of the voucher. I emailed valued opinions earlier in the week, but i've not heard anything back.

Has this happened to anyone else? Should I try contacting them again?


Thanks,
Helen

you migh get a better response if you call them on 0207 7921240

HelsBelz_2

I got a reply from Valued Opinions today. They think that the voucher may have got lost in the post, so are sending out another one recorded delivery. So fingers crossed that it will arrive!

nansenst

Yeah email them again - one of mine got lost in the post and they replaced it immediately.