Council Tax Arrears - Please Help!!!!

kittieme0w

I did move house a couple of years ago - which the council obviously knew about what with us being on housing benefit, etc. As I said before; the one I did know about (which arrears was from my old address from 2006) - as far as I knew had already been paid off because council had told me it was attatchment of benefits. Obviously turns out it had not been.
Since moving to the place I live currently; I have not recieved one single notification of being in arrears until I got contacted by the baliffs. We do have a lot of issues with our post though (we live about a row of shops and the addresses are almost identical so that could be why); which I have explained the council countless times as other forms, important letters, etc have gone missing before.

As far as those notices go (the ones I said were hand-delivered though my letterbox on Friday) - is it correct that the baliff has to give 7 days from the date of that letter before they come back?

Looked on my local council website and found 2 councillors from our area but no surgery information. However there is a phone number to contact the councillor so I shall be phoning him tomorrow morning first thing and find out if he can help me, or tell me when the next surgery is.

CIS - I wanted to ask you further regarding this:

ESA is attachable - we've done plenty from our authority.The choice however is the authority's they may have a policy of not attaching certain benefits even if the law allows.

If it is their policy, yet the law still allows it, would I have any right to request that it still could be done at attatchment of benefit as law DOES allow it?
Sorry I'm not very good at explaining what I mean.