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Hyatt 'Big Welcome' free night - technical problem!
DC77
Posts: 7 Forumite
I think a few of us on here won a free night with Hyatt hotels 'Big Welcome'. I hadn't seen the free night on my statement so I contacted them by email and just received the below email response which indicates that due to a technical problem you need to call customer services to get the free night.
Thank you for contacting Hyatt Gold Passport customer assistance. I
appreciate the opportunity to assist you.
Regretfully, a technical problem has caused the Big Welcome award
winners to be Not posted in My Promotional Awards. You will need to
call Gold Passport customer service to establish the award and or
book the free night.
The Hyatt Gold Passport Customer Service Center can be contacted at
1-800-304-9288 or 800.228.3360 (within the U.S. and Canada). For a
listing of our international reservation offices, please visit our
website
(sorry can't post link as am new user)
United Kingdom 0845 888 1234
I apologize for any inconvenience this may have caused you. Should
you have any additional questions, please let me know. Thank you for
your support of the Hyatt Gold Passport program.
Thank you for contacting Hyatt Gold Passport customer assistance. I
appreciate the opportunity to assist you.
Regretfully, a technical problem has caused the Big Welcome award
winners to be Not posted in My Promotional Awards. You will need to
call Gold Passport customer service to establish the award and or
book the free night.
The Hyatt Gold Passport Customer Service Center can be contacted at
1-800-304-9288 or 800.228.3360 (within the U.S. and Canada). For a
listing of our international reservation offices, please visit our
website
(sorry can't post link as am new user)
United Kingdom 0845 888 1234
I apologize for any inconvenience this may have caused you. Should
you have any additional questions, please let me know. Thank you for
your support of the Hyatt Gold Passport program.
0
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