email link won't work

stanza89

Can anybody help.
When I wish to enter a email competition and click on the link nothing happens in Firefox it works fine in IE.
Grateful for any suggestions

fwor

I think there's a bug in FireFox - I have the same problem.

One thing to check - in Prefs, Applications - is the mailto application correctly selected (i.e. pointing to your default email app)?

If you search for "firefox mailto problem" you'll find quite a few suggested solutions, but I haven't tried any of them yet.

You can work around the problem by right-clicking the email link, copying its properties and then pasting that into your email client, but that's a bit of a pain to do...

stanza89

Thanks for reply I have checked perf and applications seem to be ok
will have a look at Firefox mailto problems as you suggested

stanza89

Hi FWOR
Checked out Firefox Mailto Problems all a bit too complicated Config etc
sent email to Firefox Hope they reply.

espresso

stanza89 wrote: »

Hi FWOR
Checked out Firefox Mailto Problems all a bit too complicated Config etc
sent email to Firefox Hope they reply.

Never had any mailto problems using 3.0.10 FF here, or on any previous version.

What happens if you click on the abuse triangle?

fwor

stanza89 wrote: »

all a bit too complicated

My thinking too. I'd rather use the cut'n'paste workaround than mess about and risk breaking something else...

espresso wrote: »

What happens if you click on the abuse triangle?

For me - nothing. No error message, and nothing in the error console.

espresso

fwor wrote: »

My thinking too. I'd rather use the cut'n'paste workaround than mess about and risk breaking something else...



For me - nothing. No error message, and nothing in the error console.

I wouldn't worry about breaking something else. See if this here is any help. Mine has always worked on every version of FF, so it's a new one on me.

fwor

espresso wrote: »

I wouldn't worry about breaking something else. See if this here is any help. Mine has always worked on every version of FF, so it's a new one on me.

Thanks - I was more concerned about the OP breaking something than me...

Tried the suggestion in the link, but it makes no difference. I can go to the command line and submit the mailto: string from the "report post" icon to Thunderbird and a new email opens correctly, so it seems to be a problem in FireFox, not T'bird.

It may be related to the fact that I'm using the Swiftfox variant of FF - who knows, but I can live with cut'n'paste for now...