tax credits help

cattie1

hi, long time no speak

I was just wondering if any one could help,I am paid tax credits weekly on a Fri, I rang in my yearly figuire (p60) to tax credits last Sat, when I checked bank yesterday, tax credits hadn't paid me anything at all.

When I rang I was told they were still processing my "new claim",-this has never happened before, (I have claimed tax credits for nearly 6 years now,) 2 of my friends did the same and their payments have not stopped so why have mine? I have actually earned less this year than I told them so they can't have paid me too much.

I have a direct debit which was returned and have now gone overdrawn, so I will be charged off the bank and also from the company claiming the direct debit, could I ask tax credits to pay these charges or is it basically just tough luck?

Thankyou in advance.

beanielou

I would get in touch with them & plead financial hardship.
Not sure about the charges though.

cattie1

Thankyou for your reply, I did say that yesterday, he said all he could do was try and hurry it up and I said "so what should I do in the meantime?" and he said "there is nothing else I can do for you I am afraid, thankyou for your call, bye" then hung up the phone!!! I was really polite too, I could of understood if I had been having a rant, he obviously didn't know what to do!

beanielou

If you can get to your local CAB they can phone them & speed it up for you.