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tax credits help

hi, long time no speak :)

I was just wondering if any one could help,I am paid tax credits weekly on a Fri, I rang in my yearly figuire (p60) to tax credits last Sat, when I checked bank yesterday, tax credits hadn't paid me anything at all.

When I rang I was told they were still processing my "new claim",-this has never happened before, (I have claimed tax credits for nearly 6 years now,) 2 of my friends did the same and their payments have not stopped so why have mine? I have actually earned less this year than I told them so they can't have paid me too much.

I have a direct debit which was returned and have now gone overdrawn, so I will be charged off the bank and also from the company claiming the direct debit, could I ask tax credits to pay these charges or is it basically just tough luck?

Thankyou in advance.
official dfw nerd club member no 214
Proud to be dealing with my debts!;)
Why is a person that handles your money called a broker?!:confused:

Comments

  • beanielou
    beanielou Posts: 95,849 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    I would get in touch with them & plead financial hardship.
    Not sure about the charges though.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
  • cattie1
    cattie1 Posts: 2,068 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thankyou for your reply, I did say that yesterday, he said all he could do was try and hurry it up and I said "so what should I do in the meantime?" and he said "there is nothing else I can do for you I am afraid, thankyou for your call, bye" then hung up the phone!!! I was really polite too, I could of understood if I had been having a rant, he obviously didn't know what to do!
    official dfw nerd club member no 214
    Proud to be dealing with my debts!;)
    Why is a person that handles your money called a broker?!:confused:
  • beanielou
    beanielou Posts: 95,849 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Mortgage-free Glee!
    If you can get to your local CAB they can phone them & speed it up for you.
    I am a Forum Ambassador and I support the Forum Team on Mortgage Free Wannabe & Local Money Saving Scotland & Disability Money Matters. If you need any help on those boards, do let me know.Please note that Ambassadors are not moderators. Any post you spot in breach of the Forum Rules should be reported via the report button , or by emailing forumteam@moneysavingexpert.com. All views are my own & not the official line of Money Saving Expert.

    Lou~ Debt free Wanabe No 55 DF 03/14.**Credit card debt free 30/06/10~** MFW. Finally mortgage free O2/ 2021****
    "A large income is the best recipe for happiness I ever heard of" Jane Austen in Mansfield Park.

    ***Fall down seven times,stand up eight*** ~~Japanese proverb.
    ***Keep plodding*** Out of debt, out of danger. ***Be the difference.***
    One debt remaining. Home improvement loan.
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