help with Scotish Power Manweb

apples101

well i moved into my new house last year (begining of Jan) and i havn't received a bill for either Gas or Electricity.

I have chassed them several times over the year and have sent two emails beofre christmas and still no joy.

unsure what to do now as the prise rises goning on and dont want to get stung to much (no money saved)

can i go to ther regulator if so who? any other idea's.

really need to get this sorted asap for the DMP.

in*the*red_6

Hi Apples

Try contacting Energywatch. When I had problems with British Gas as soon as they were involved the problem was sorted.

CLAPTON

keep records of your meter readings so you have evidence of your actual usge

beanielou

It would be best to try to put away an amount every month towards amount which will be due.I know you are not disputing liability but you will be hit with a very large bill at some point

kathfisch

I too haven't had a lot of luck with Scottish Power! Not as serious as your situation because at least I'm not gonna get a huge bill but have been trying since October to get a change of the names of 2 tenants recorded. Many phone calls, letters, letters sent recorded delivery etc later and no joy!

I would try energywatch, you need someone to speak up for you. Maybe I should too although my prob is not so serious.

Best of luck

apples101

i have made initial contact with energy watch via their web site so hopefully not long before it's sorted. thanks for info :-)

amosworks

If you know your MPAN numbers you can contact EDF (I believe, formally known as 24/7) who will tell you who your electric supplier is and Transco who will tell you who your gas supplier is.

If you don't have your MPAN numbers, you may be able to find out from your meter serial numbers (ask them to look them up in the Flex system). Hopefully they will have recorded the Opening Reads on both meters and be able to make a match for you. HTH