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Car insurance cancellation fee

I have just been charged £25 for cancelling my churchills car insurance.
They renewed it automatically without my permision - I forgot to cancel in time but did so within 14 days of the renewal.
Surely they can't charge me for cancelling something I did not ask for???
Does anyone know my rights?
:beer:

Comments

  • dunstonh
    dunstonh Posts: 118,558 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    They renewed it automatically without my permision

    You gave your permission by not contacting them to cancel it.
    Surely they can't charge me for cancelling something I did not ask for???

    Yes they can. Check your renewal letter and you will see it clearly states that it will automatically renew if you do not contact them. Check the T&Cs and you will see they have a published cancellation charge (as do most insurers).
    Does anyone know my rights?

    You have none. FOS generally accepts fees upto £50 as acceptable and your complaint would be that you didnt read the paperwork and there is only one party responsible for that I'm afraid.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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