The Nightmare on Elm Street (7 Disc CE) £6.97 @ Amazon [CLOSED]

crube

According to my account mine is also ready for dispatch and I should have it either Monday or Tuesday. Had a bit of a drama this morning though as it kept asking me to 'revise my payment'. At first it was my mistake as my debit card details were outdated. I changed them and thought all would be fine, but no - it kept asking me again and again for the CORRECT details even though I was putting the same numbers etc in. Eventually it accepted it, I have no idea what the problem was but it was definetely an Amazon one as I've NEVER had any problems with my debit card before. Why it didn't ask me for my correct and up to date debit card details the moment I ordered I have no idea. Also - have any of you noticed it's impossible to E-Mail them? If you go to 'contact us' it takes you to the help pages where there is NO E-Mail address. If there is one it must be like finding a needle in a haystack. Up until now I've considered Amazon to be a Grade A company but after that this morning I'm not so sure. Hopefully I'll receive the DVD's early next week though.

Babbler

crube wrote:

According to my account mine is also ready for dispatch and I should have it either Monday or Tuesday. Had a bit of a drama this morning though as it kept asking me to 'revise my payment'. At first it was my mistake as my debit card details were outdated. I changed them and thought all would be fine, but no - it kept asking me again and again for the CORRECT details even though I was putting the same numbers etc in. Eventually it accepted it, I have no idea what the problem was but it was definetely an Amazon one as I've NEVER had any problems with my debit card before. Why it didn't ask me for my correct and up to date debit card details the moment I ordered I have no idea. Also - have any of you noticed it's impossible to E-Mail them? If you go to 'contact us' it takes you to the help pages where there is NO E-Mail address. If there is one it must be like finding a needle in a haystack. Up until now I've considered Amazon to be a Grade A company but after that this morning I'm not so sure. Hopefully I'll receive the DVD's early next week though.

Yup - emailing them is near impossible. Can never find the link to do it. Then the process is really annoying and you cant reply to their messages

Keith

Yay! Finally got an email to confirm despatch at 8.59pm, great it'll arrive Monday to an empty house, off to the post office for me!

crube

Babbler wrote:

Yup - emailing them is near impossible. Can never find the link to do it. Then the process is really annoying and you cant reply to their messages

Very unprofessional for such a big and succesful company don't you think? It's pointless them even having a 'contact us' link. Seems you have to phone them for any queries or concerns etc.

Arina

also received a despatch email today! should receive it by monday! woo hoo!

Mihangel

i got mine last mon thanks for the bargain

GibsonSt19

Received Dispatch email yesterday, and the box set has just arrived.

Thanks to the OP!

crube

Mine has despatched today too :j BTW on a different note - is the box set pretty bulky? I ask because the last box set I ordered - The Rocky Anthology(from Blah DVD) was quite bulky and rather than knock on the door the postman stuffed it through the letterbox :mad: It damaged one of the bottom corners and I wasn't happy about it. Hopefully with this one he'll knock, because if that happens again I will be complaining to Royal Mail.

Arina

i think it might be pretty bulky as its the whole 7 films! Personally ive never had a problem with royal mail stuffing something through the letterbox which has been to big for it! but it seems unfair. I would definitley complain to royal mail if they do it the second time round! good luck! waitin for monday!

ratman

Mine arrived this morning, thanks OP. The boxset is quite bulky - somewhere around the same depth as 3 standard dvd cases. It will not fit in any normal letterbox because the cardboard envelope Amazon uses are quite large.