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Sky Dish receiving some channels but not others

Hi all,

My Sky dish is now receiving some channels but not others - they say that no signal is being received.

I understand that other than a reset (after powering off the receiver for 10 minutes) is to replace the LNB.

Where is the best place to get one of these and which is the best?

Also, what else can I try. Signal strength is 100% but Signal Quality is about 75%.

The dish is a Grundig 286_534.

Not sure if this makes any difference, but we don't plug in the telephone line.

AMO

Comments

  • Mr23
    Mr23 Posts: 94 Forumite
    It can be the box it's self too. Best bet is to call out a sky engineer, I'm sure its £65 or it used to be when I worked for them. That will cover the dish, box and cabling as well as a further 3months cover.

    Sometimes it's worth threatening to cancel and going to through to their retentions department, they will most likely offer you a free service call.
  • lorna01
    lorna01 Posts: 126 Forumite
    register for Hd its only £49 its cheaper than a service call or call to cancel they will offer you something.theres also deals on broadband and line rental
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