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Help!
Intergalactic_Floozie
Posts: 1,600 Forumite
We're going to try (laughably) to recover £60 from a Debt Collection Agency on behalf of my brother.
To cut a long story short, 3 set two lots of debt collectors onto my brother for 1 account number last year, and it seems that he has paid both of the debt collection agencies £60.
Am I allowed to name them?
Agency 1 are acting on behalf of Westcot. They only quoted a Westcot reference number on correspondence which is why we didn't pick up on it.
Agency 2 seem to be acting on behalf of 3. They did quote a 3 reference number.
We rang Agency 1 and asked them to provide a 3 reference number, and when they did it matches the reference quoted by Agency 2.
3 say that Agency 2 paid the £60, which settled the bill, and they have not had any money for this account from Agency 1 or Westcot.
So, it looks like either Agency 1 or Westcot are holding onto his £60.
Agency 1 did send him a statement showing his account with them was clear so it looks like they have passed the money onto Westcot. Westcot were really nasty when we rang them and say his account has been settled in full.
Any ideas what we can do? Hope this is clear
To cut a long story short, 3 set two lots of debt collectors onto my brother for 1 account number last year, and it seems that he has paid both of the debt collection agencies £60.
Am I allowed to name them?
Agency 1 are acting on behalf of Westcot. They only quoted a Westcot reference number on correspondence which is why we didn't pick up on it.
Agency 2 seem to be acting on behalf of 3. They did quote a 3 reference number.
We rang Agency 1 and asked them to provide a 3 reference number, and when they did it matches the reference quoted by Agency 2.
3 say that Agency 2 paid the £60, which settled the bill, and they have not had any money for this account from Agency 1 or Westcot.
So, it looks like either Agency 1 or Westcot are holding onto his £60.
Agency 1 did send him a statement showing his account with them was clear so it looks like they have passed the money onto Westcot. Westcot were really nasty when we rang them and say his account has been settled in full.
Any ideas what we can do? Hope this is clear
Start Date: 27/11/2010
Padding: Day 42
Target £8000
Amount: £562.23
Padding: Day 42
Target £8000
Amount: £562.23
0
Comments
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Of course you can name them.
You should, also, report them to the OFT as they have clearly not ascertained the validity of the 'debt'.
Then look at the following link on how to make a 'small claim':
http://www.hmcourts-service.gov.uk/infoabout/claims/index.htmI am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.
HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7
DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS0 -
I suggest you get him to write a formal letter of complaint to Agency 1 and see what their response is. Inform them that 3 have said that they have not received the money that was due from your brother and if this is incorrect, would require copies of documents proving this. If they fail to respond to the complaint, take them to TS and OFT.After falling off the gambling wagon (twice): £33,600 (24,000+ 9,600) - Original CC Debt: £7,885.91
Dad Gift 6k ¦ Savings & Inv Tst: £2,500
Loan 10k: £0 ¦ Dad 5.5k: £2,270 ¦ LTSB: £0 ¦ RBS: £0 ¦ Virgin £0 ¦ Egg £0
Total Owed: £2,270 (+6k) 11/08/20110 -
Just wanted to wish you good luck!My Wins: £150 Next giftcard. Rimmel Lip Gloss, Benefit Lipstick and lipgloss. Rimmel Day2Night mascara. Elizabeth Arden Body Treatment Cream. Big Bang Theory T-shirt, Make Up Set, St Tropez Kit, Clipper Mug Tea Set, Rosie Project Book, Kwik Fit MOT. Benefit Make Up Set Dior Star Foundation. VIP Concert Tickets & Meet & Greet with The Saturdays0
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Okay - Agency 1 is a company called CSL (Credit Security Limited) and Agency 2 is CARS (Credit Account Recovery Solutions Ltd).
So - thanks for the advice guys. So, I guess the first thing I can do is write to CSL and tell them 3 has no record of receiving any money from them. I guess they will say they have passed the money to Westcott?Start Date: 27/11/2010
Padding: Day 42
Target £8000
Amount: £562.230 -
Sorry to gate crash your thread....
Just wanted to say "Hi IF" as you haven't been around much!!!
Nats xstart = Wed 19th Nov 2008 £21,225
end = Mon 28th Sept 2015 DEBT FREE!
I love a good plan - it may not work.... but I love a good plan!0
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