Credit Expert

Pink_fluff

Hi hope someone can advise...

A few weeks ago, I signed up on Credit Expert to check out my credit file etc... I have just logged on to try and cancel (only get the 1st 30 days free, then there's a monthly charge of £6.99) I cannot remember my user/login name, and the website only gives you the option (as far as I can see!!) to re-set the password.

Does anybody know if there's a way to re-set the username?

Thanks :money:

shellplod

https://www.creditexpert.co.uk/MCCForgotLogin.aspx

This may help, not sure if it will work .... good luck

it only asks for name surname and email address and should have your user name in the email they send you with the new password

Pink_fluff

Thanks Shellplod, managed to get it re-set. Cheers.

shellplod

Hey no worries, glad u got it sorted.

Ste_C

You can't cancel online anyway, you have to phone them.

It's a free phone number (But you'll be on hold for about 10 minutes before you get through and they'll try and persuade you not to cancel so be firm and just say you want out and they'll cancel for you).