Price Reduction/Refund??

jasons_2

Bought a camcorder last weekend, and I noticed in their latest flyer that they have reduced it by £20.

Any chance I'll be able to get the £20 refud back, or is it a case of sods law??

freddysmith

If its not excluded from their 16 day money back guarantee, I would just pack it up and get a refund. Then you will have all your money back to do what ever, else you would have to find a fault with it...freddy

Premier_2

Worth discussing the plan with the store first - they might just offer a refund of the £20 - else carry out the plan as described above

Del_Boy_Gupta

camcorders are excluded from the 16 day guarantee- if you bought it on credit card then some credit cards offer a reduction guarantee, however it may be from a different shop where you have seen it cheaper.

If it is the case, then i would check availablility of the item and if it was available, then I would ask for a refund stating the item was faulty.

cazzy6208

like the person b4 me said, if its under the 16 days, you can get a refund and just buy it again. some people are a bit funny about it so you might have to get the refund and then buy it again later, but in the store i work in we will happily refund it and sell it straight back.

most of the time i would even do it if its excluded from the 16 day guarantee because you're just going to buy it again. but again, that really depends on the person serving you - some people are scared they'll get in trouble if they do it.

trickytrolleys

be careful they dont put the price up and come chasing you for extra!! LOL

Dealmad

Is it really worth the hassle for £20??

jasons_2

Dealmad wrote:

Is it really worth the hassle for £20??

Oopps, must have forgotten the name of the website!! :rotfl:

Thanks for all your replies..

The item is excluded from the 16 day moneyback, however, after my email to HO they said to take it up with the store I bought it from, who may, at their discretion give me £20 back.

Thanks for the constructive replies.


J

Del_Boy_Gupta

i think that is just a quick brush off- ethically it is probably wrong to go back and say the item is faulty but that is in my experience the only way to get the extra £20 back (assuming you can then pick up another at a lower price!)

Dealmad

Del_Boy_Gupta wrote:

ethically it is probably wrong to go back and say the item is faulty but that is in my experience the only way to get the extra £20 back

Actually its classed as fraud

Del_Boy_Gupta

and what do you call the fact that argos items that you generally buy as new are other peoples returns.
In the past i have had a video recorder with a video tape still inside the video with tv programs recorded, a toaster full of bread crumbs, and numerous other gifts with packaging quite clearly opened previously then taped down again by Argos staff.