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Help needed on CCA request

Hi,

Can someone tell me what I need to do to request a CCA, is there a standard letter?
Apologies if this has been asked by someone else but some of the threads are so long I can't find anything.

Many thanks

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    CCA request - Getting a copy of your credit agreement and account details.

    Link to factsheet: Factsheet | Getting a copy of your credit agreement, account details and a statement of account.

    Link to online version: Sample letters | Letter if you want a copy of your credit agreement and/or a statement of the account and the creditor has so far refused to send you a copy free of charge.
    (Your home address)

    Date:
    To:

    Dear Sir/Madam

    Account No: _____________________________

    With reference to the above agreement, I/we would be grateful if you would send me/us a copy of this credit agreement and a full breakdown of the account including any interest or charges applied. I/we understand that under the Consumer Credit Act 1974 [sections 77-79], I am/we are entitled to receive a copy of any credit agreement and a statement of account on request.

    I/we enclose a payment of £1 which represents the fee payable under the Consumer Credit Act 1974.

    I/we understand a copy of any credit agreement along with a statement of account should be supplied within 12 working days.

    I/we understand that under the Consumer Credit Act 1974 creditors are unable to enforce an agreement if they fail to comply with the request for a copy of the agreement and statement of account under these sections of the Act.

    I/we look forward to hearing from you.

    Yours faithfully


    Print your name, don't sign.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • RAS
    RAS Posts: 36,188 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A starter to be sent registered mail

    oops - original CCA request letter:

    Quote:
    Dear Sir/Madam

    Re:− Account/Reference Number 4563210025897412

    I do not acknowledge any debt to your company.

    With reference to the above, we would be grateful if you would send us a copy of this credit agreement, statement of account and notice of assignment.

    We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.

    We understand a copy of our credit agreement should be supplied within 12 working days.

    We understand that under the Consumer Credit Act creditors are unable to enforce an agreement if they fail to comply with a request for a copy of the agreement under these sections of the Act.

    We look forward to hearing from you.

    Yours faithfully

    Print do not sign
    If you've have not made a mistake, you've made nothing
  • Thanks very much fermi and Ras.
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