We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

mercers/barclays loan, what do i do next?

emlou2009
emlou2009 Posts: 4,016 Forumite
i'm on a dmp with the cccs and barclays passed me onto their mercers dept who have been constantly calling me ever since, i have caller display so i havent ever picked up the phone to them. i wrote to them with a template letter i found on here requesting them not to call me, informing them that i had changed address and repeating my offer of payment. that was around a week or so ago, i have since had 2 letters from mercers, one charging me £22.50 for sending me a letter and the other saying about passing onto court etc etc blah but sent to my old address, but the odd one is i have had a letter from barclays to my new address, dated before the mercers letter, apologising that i felt i needed to make a complaint but with no acknowledgement of any of the content of the letter! i have had calls from them since sending the letter although nothing so far today. what do i need to do now, if anything? :confused:
Mummy to
DS (born March 2009)

DD (born January 2012)

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.