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My complaints about fee paying DMP - reply from Financial ombudsman
depressed_but_determined
Posts: 128 Forumite
Hi everyone, just thought I would let you all know that I recieved a response from the Financial Ombudsman this morning. They have written to the company on my behalf and they now have 8 weeks to respond and hopefully refund my initial fee. Good Luck to them I tried numerous letters, phone calls, fax and email and heard zilch! 
Also complained to trading standards and they have taken it up too. Really just don't this to happen to anyone else. Even when you cancel in the cooling off period they still won't give you back your money that hasn't went to any of your debts.
Thank god for the CCCS who are now helping me and have been brilliant.
I have learned my lesson and so has my bank balance sadly.
xxx
Also complained to trading standards and they have taken it up too. Really just don't this to happen to anyone else. Even when you cancel in the cooling off period they still won't give you back your money that hasn't went to any of your debts.
Thank god for the CCCS who are now helping me and have been brilliant.
I have learned my lesson and so has my bank balance sadly.
xxx
LBM: 09/12/2008
[strike]£36000[/strike] £0 on 4 cards and a personal loan. Debt Remedy. Signed with CCCS on 14/01/2009 started Feb 2009. Finished March 2016
Lessons learned and facing the struggle have made my life better than I ever thought it could be. Thank you Stepchange and DFW forum :beer:
[strike]£36000[/strike] £0 on 4 cards and a personal loan. Debt Remedy. Signed with CCCS on 14/01/2009 started Feb 2009. Finished March 2016
Lessons learned and facing the struggle have made my life better than I ever thought it could be. Thank you Stepchange and DFW forum :beer:
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Comments
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Best of luck with this and I am sure others should follow your example.If you've have not made a mistake, you've made nothing0
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