The CSA are incompetant (insert swear word here!)

Feline_friendly

My hubby is being harrassed by the CSA as they say he is in arrears....he paid of all arrears last summer and has been paying by standing order their schedule since then ( he has the paper trail to prove this)...never missing a payment....yet i have been trying to get maintanence for 12 years off my ex..and now my case is in clerical but fast tracked thanks to my MP...but still when i ring i get fobbed off!

They make you want to go :mad: :mad: :mad: :mad:

koolmummy

Yes they do make you want to go :mad::mad::mad::mad: !!!

I think just about everyone on here will agree with you!

12 years, good God. I thought my situation was bad- only 5 years and waiting.

Like you it does make me angry. I just try and keep telling myself "what comes around goes around" and that how I keep going.

claire2378

i completely agree, they don't have a clue what they're doing.
i'm lucky in that my ex pays on time every month and have had no problems there. however, the CSA seem to be incapable of passing the money on to me. it should be the simplest of tasks but they can't even manage that and i'm out of pocket because of it.:mad: :mad:

tigstheterror

Feline, you say he paid arrears last summer and has paid by standing order, now they say he owes arrears again, do they have a correct assessment? have they up to date income details? , just wondering in case this is why arrears have accrued again, but there is a problem with these people at present, they have been trying to collect on arreras that are down to maladministration by their own staff, i.e not the NRP's fault, have you asked for your Data Act Prints at all and a complete breakdown of your account?
Tigs