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help.. anyone else had a problem with Galaxy book comp
madmonster
Posts: 406 Forumite
I've just managed to finally get a congratulations message on the galaxy book competition, but after choosing the first and second choice book, when I go to enter my details it fails for an error on the country I've submitted. It's a drop down box with a choice of UK or Republic of Ireland and it fails if you leave it blank. I'm a nice straightforward UK address, which I click, but obviously can't get any farther.
I've saved the congratulations web page, but i'm not sure how to do a screengrab that I can email them as they only have a contact box.
anyone else had problems with the site or have an email addy?
I've saved the congratulations web page, but i'm not sure how to do a screengrab that I can email them as they only have a contact box.
anyone else had problems with the site or have an email addy?
comps total: Jan 2010 £6000:j
A-Z (124)
[STRIKE]A B C D[/STRIKE] E [STRIKE]F G H I [/STRIKE]J [STRIKE]K L [/STRIKE]M N O [STRIKE]P[/STRIKE] Q R [STRIKE]S T[/STRIKE] U [STRIKE]V W X[/STRIKE] Y Z
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Comments
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SECRET TO WINNING PRIZES
:
If you see it in your mind, you're going to hold it in your hand.
Thoughts become things!
What you think about you bring about!
No one is ready for a thing until he believes he can acquire it.
Romans 12:15 Be happy with those who are happy
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Yes, I'm having this problem now - it's saying "country not in range". Have used the form on their website: http://www.galaxybookclub.co.uk/contact/2015 comp wins - £370.25
Recent wins: gym class, baby stuff
Thanks to everyone who posts freebies and comps! :j0 -
Yesterday another mser had same issue, they done a prt screen and sent it via email, if u look back at the compers inn for yesterday xxxx good luck xx#JusticeForGrenfell0
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Any luck madmonster. The same thing has just happened to me. I have emailed them through the contact page and kept the winning submission page open but so far no reply :j Always look on the bright side of life:j0 -
The same happened to me just now. Have contacted them through the contact page and have kept a print screen img of the claim form. Let you know what happens.A B C D E F G H I J K L M N O P Q R S T U V W X Y Z0
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I had that yesterday and emailed them. I had a reply today :
"Thank you for your interest in Galaxy's Irresistible Reads promotion. We are sorry to hear that you had some problems with entering your country code.
The problem with the country codes was a temporary one and should now be rectified, so please, do try again! Your code will still be valid.
Many thanks and good luck
The Galaxy Team"
The code was valid and went through about half an hour ago. Hope this helps!0 -
They have removed the Country box now. Just tried again with original winning code and everything went through OK.:j Always look on the bright side of life:j0
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yep working for me now too.
Seems we all got our emails back from the at the same time.comps total: Jan 2010 £6000:j
A-Z (124)[STRIKE]A B C D[/STRIKE] E [STRIKE]F G H I [/STRIKE]J [STRIKE]K L [/STRIKE]M N O [STRIKE]P[/STRIKE] Q R [STRIKE]S T[/STRIKE] U [STRIKE]V W X[/STRIKE] Y Z0
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