TESCO: Sign up for a FREE 14 day trial with DVD Rental and get 250 Clubcard Points.

phoenixblue

hey i thought it's free! but money was taken out from my bank account!
i cancelled immediately and now how do i get my money back?
what the..

bfuk

I just wanted to post my feelings regarding DVD rentals.

I have used Blockbuster, Lovefilm and now Tesco.

I'm sorry to say that Tesco provide an appalling service compared to the other two. I watch a lot of films and signed up to the 3 month gift certificate thing that they were doing.(The one with the extra points, then you can use the gift certificate yourself)

It's quite normal to send a film back and not recieve a return for two or three days. I may have been spoiled in the past but I can't wait for my 3 month membership to lapse, I certainly wont be signing up in future for it.

Blockbuster have an ok service but I had a problem with them when two DVDs went missing and I never recieved them, Royal Mail got involved and I was left waiting 33 days without service. Bad customer service, so I cancelled that.

I must say that I think Lovefilm are a great company, send a DVD back and they will post another one the day the following day, usually.

Lovefilm also have a great selection, good reviews of movies and they don't send too much spam. You can also freeze your account for up to 60 days for free.

Lovefilm were also doing a 2 month free trial which was the reason I started using them.

All in all, I recommend you steer clear of Tesco despite the offer of points and free trial.. and try Lovefilm.

Hope this helps someone.