Initial mis-sell letter, maybe destroyed by Finance co.

jacobjohn7

Hi, I recently sent the initial letter claiming being mis-sold to the financial company who dealt with our endowment approx. 8-9 years ago. It wasn't until recently that the former CGU fund (now part of NU) started looking like short fall territory... so thought it prudent to take action. Well I posted my letter to the finance co. dated 30th Jan 09, and havent heard a sniff back, i sent it expecting honesty, with just a stamp on, not registered, does anyone have any stories advice on this, as I wondered would they/could they just destroy these kind of letters to avoid the initial hassle? My next step is prob to send one registered, or a series of letters with (FREE) certificate of posting from the P.O.
Any help greatly appreciated.

Thanks,
John

Sandieflowers

Personally I would send any correspondence to these companies by recorded mail, registered letters can work out expensive, recorded is an extra 72p on top of a 1st or 2nd class stamp. Once delivered, proof of delivery, can be checked on the Royal Mail Website.

Keep all copies of letters sent, I had an insurance company deny receiving a letter even though I had electronic proof of delivery, so I had to resend it.

You have been very patient waiting over 6 months for a reply, I think you should assume the letter is 'lost/destroyed' and start again, using recorded delivery all the way, best of luck.

jacobjohn7

Hi, not as patient as you think... only a month or so, so far, but still should have had something, perhaps I ought to phone to confirm that they have received it? cheers