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Upset now!

haleygrey
Posts: 941 Forumite
:mad: Hi Guys, I know this isnt in any way shape or form a BR topic, but Ive just had the co-op bank on the phone,d oing a check up on my account since it opened etc. But it was a foreign call centre :eek:
:beer:
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I would be careful that that was co-op as i have never spoken to an indian person only ever a uk call centre?
I hope you never gave them any details over the phone?:cheesy: K2nga :cheesy:
BSC Member 176
BR 23/06/08
ED 22/01/09
Credit file BR fall off date: 24/06/14 :beer:0 -
I agree the website says that they only have uk call centres maybe worth contacting them to check if they ever do use centres abroad...hope it is all okBR Nov 2009 thinking about the future for the first time in 3 yrs!:j first step to moving on! plus will never ever sign anything for anyone in business ever again!0
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thats what i thought, didnt give any details tho. they asked me if i wanted an ISA!:beer:0
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phew panic over, it was ok, i checked and it was their new business centre in Manchester!:beer:0
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LOL brill as long as its someone not up to no good.:cheesy: K2nga :cheesy:
BSC Member 176
BR 23/06/08
ED 22/01/09
Credit file BR fall off date: 24/06/14 :beer:0 -
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lol yes, apparently they only have 2 call centres, both in the UK,:beer:0
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Well business must be good for them if they are opening a new call centre, must be all us bad people
When I have spoken to them it is usually a lovely scottish person but I have had the odd person with an ethnic voice.BSCno.87The only stupid question is an unasked oneLoving life as a Kernow Hippy0 -
Why do you assume that just because it's a 'funny sounding' member of staff it's in a different country? Surely in this multicultural society of ours it's reasonable to expect a diverse staff even in a UK call centre?
In any case, as long as they do their jobs properly I don't see what the problem would have been if it had been overseas. You don't have to be British to be able to answer a phone!0 -
My Co-op paying in book states a P O Box address in Balloon Street, Manchester - perhaps this is the place.:j Goodbye debt - Hello sanity! :j0
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