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Anyone who has a problem with 1st Credit!

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  • RAS
    RAS Posts: 35,355 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you've have not made a mistake, you've made nothing
  • stapeley
    stapeley Posts: 2,315 Forumite
    A key point is in ANNEX 1 c) A valid dispute remains unresolved .

    That means , if you requested a valid copy of a CCA , and none is sent . The account is in dispute !!!!!!!!!!
  • RAS
    RAS Posts: 35,355 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    let's take the other DCA with requirement to the top as well.
    If you've have not made a mistake, you've made nothing
  • RAS
    RAS Posts: 35,355 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The OFT has imposed 'requirements' on 1st Credit using consumer credit powers, after an investigation found that some of its business processes and procedures failed to meet satisfactory standards. As a result, 1st Credit Ltd and its associated companies must:
    • refrain from issuing statutory demands warning of bankruptcy where it is unlikely that proceedings will be initiated
    • not discuss legal action with consumers unless it is likely that such action will be taken
    • ensure that sensitive cases involving vulnerable individuals, for example those with mental health or medical problems, are dealt with appropriately, and
    • ensure that all matters of concern raised with them by the free advice sector and other third parties are dealt with appropriately.
    If you've have not made a mistake, you've made nothing
  • RAS
    RAS Posts: 35,355 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Worth knowing about this as SDs still seem to be issued.
    If you've have not made a mistake, you've made nothing
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