Apple

matty_c608

Don't know how many people know about this. I don't even know if I've posted it in the right place!

I went to the Apple Shop, and told them about my broken headphones.

The guy just took them off me, and came back 20 seconds later with a New Pair of headphones, and 2 packs of ear buds. No questions asked, he didn't even test them. Didn't have a receipt either.

I don't know what their policy is - maybe they are instructed to just give replacement headphones when ever someone asks!!

If your are Broken (They appear to break relatively easy) don't pay for new ones - just take then into an Apple Shop and grab some for free replacements!

HTH Anyone

Matt.

cheekeemonkey

Matt

I had a similar issue with my earphone on my iPod - they were crackling.

I filled in the form on the apple site and hey presto two days later a parcel from Amsterdam with new earphones in !!

The only difference was that I had to key in my serial no. from the back of my iPod !!

CM

dangeroussports

I think Apple supply poor quality headphones. I use Sony. Its worth paying a few more quid rather than get a replacement set and have to be without your music for a short period. It would annoy me to trudge down to Apple store, wait for a customer services guy for them only to supply me with the same product.

Thats a poor service.

It is good that they at least changed to earphones, how long had you had them?

matty_c608

6 months :P

It seems that they crackle up when the iPod is put up to max volume!

Don't worry, their not in my ear when at full volume !!!!!!!!!