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lowell portfolio I/mackenzie hall/three uk

matty538 Posts: 240 Forumite

20 February 2009 at 8:59PM in Debt-free wannabe

Ive just recieved a letter from Lowell portfolio I/ Mackenzie Ltd stating that theyve purchased a debt of mine from 3 uk(mobile phone company) and stating that i owe them £25.68.
I was fuming and rang Lowell about this although i kept calm on the phone to them.
The problem is, im addament i dont owe 3 anything. Ive checked my credit report which shows the account as settled on 22/08/2008 with the last 12 months of payments with a green box (i use experian) which means payments are up to date.
I informed Lowell of this and theyve asked me to send them a copy of my credit report showing the account as settled and not defaulted.
Im wondering if this is ok to do,and what else can i do to prove that i no longer owe anything to 3uk.
Im absolutely fuming with 3uk as theyve not sent me any letters regarding a debt(probably because there isnt one!!) and have just passed it to a debt collecting agency.
Any help with this matter would be much appreciated and any contact details for someone at 3uk i could complain too would again be very much appreciated.

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