Another Zing Thread

HappyShopper3

Recently I received a letter through the post saying sorry but issue 6 is going to be late. At least Zing wrote to notify me! That's an improvement. Did anyone else get a letter? It was quite long and stated that they weren't happy with the offers they printed, so they are amending it for better offers.

The letter asked for feedback, so here is the main part of my response:

With regards to the type of offers I would like to see in Zing, I would like to see plenty more manufacturer's coupons for groceries. I know I'm not alone in this as I belong to Moneysavingforum, and a lot of people have been disappointed with the lack of grocery coupons, plus late issues, and the coupons that are in the magazine are almost out of date by the time the magazine arrives!

I'm sure more interest would be in the magazine if this can be addressed.

I received a prompt resonse too, (things are looking up!) although some issues were not addressed, I am hopeful that they are sitting up and taking notice.

Thank you for your suggestions. I shall pass your comments on to the sales department who shall endeavor to secure the best possible grocery vouchers (with extended validity) for our subscribers.

Your feedback is greatly appreciated!

Kind Regards,

Joanne

If anyone else wants to give feedback to Zing, the e-mail address is:

Joanne.Rose-Innes@zingmag.co.uk

jools2001_2

I e mailed Joanne today about missing mags not sent to me,

very impressed with the almost immediate reply from her

Lets hope the other 10 issues turn up this time,
unless they are part of the royal mails missing millions!!!!!!

regards

jools

djtonyb

I signed up the the mags and to date I have only received 2( the last was approx October)

I also got the letter and thought it was a bit feeble

pesky2

Glad i got my money back from them, joined last july and had 2 issues complained and got a full refund so am happy.

Suewre

And two weeks after the letter? No Zing arrived, and the website still says that the next issue will be with us on 19th Dec! Maybe they mean 19th Dec 2006.

pesky2

Why not get your money refunded, i'm glad i did !!

carray

Anyone heard anything lately from Zing?
Not had an issue since Dec or heard from them since had letter explaining in Jan/fEb next issue would be late??????

Suewre

How strange, I was just thinking about this, and lo and behold, someone else was doing the same. Website still says next issue 19th Dec. I think another email to them is in order.

carray

I emailed them yesterday and this is the reply to got, seems as if we could be getting another issue soon.................. or soonish.....................................................................................................................

Thank you for your email. Issue 6 will be delivered through your letter box soon.


We have every intention of getting the magazine out to you on a monthly basis but as with all new magazines, we have been experiencing some teething problems. As a result we go by issue numbers, which means that your subscription won’t run out until you have received 12 issues through your letterbox!


Once again, sincerest apologies for the inconvenience caused and I hope you continue to enjoy Zing!


--
Radek Koziol

Office Manager

Red Apple Publishing Ltd



Studio T13
Tideway Yard
Mortlake High Street
London
SW14 8SN

T: 0845 226 0801
F: 0845 226 0802


https://www.redapplepublishing.co.uk <http://www.redapplepublishing.co.uk/&gt;

80934

I emailed a couple of weeks ago and received a response that the next issue would be delivered by 28th March. If I don't then I will certainly ask for a refund this time.

yorksjj

ZING ISSUE 6 has arrived!!!
Good news... I've just received Issue 6 of Zing magazine. I had emailed them saying I would like a refund and got a very prompt reply saying Issue 6 should be with me by Friday 7th April - however it has arrived to-day!
Not a huge amount of coupons for use in Tesco/Asda (£2.05 in total) but lots of other coupons e.g. Megabowl, Brewers Fayre, holidays etc etc. plus a competition to win 100 pairs of designer sunglasses