Maybe you could get the phone deal you want without moving?

chog24

I've been hanging onto my phone deal for ages, mostly because I'm just too lazy to move. However, I don't like my phone and want an upgrade. I did my homework and decided which phone I wanted, but when I called my service provider (O2), they wanted to charge me £50 for the phone or to get me to sign for a 24 month contract if I wanted to stay on the same tarrif. I wasn't impressed and looked around for a better deal. When I found the better deal I called my provider back and spoke to their customer retention department who have cut me a deal I'm very happy with...

My original deal: 100 cross network minutes and 500 texts a month for £25 (on an 18 month contract)

The better deal I found online: Same network provider, 400 cross network minutes, 500 texts, cash back equivalent to 6 months line rental and the phone I wanted for free, for £20 a month (after the cash back) on an 18 month contract

The deal that my service provider offered me when I said I'd found a better deal elsewhere: 600 cross network minutes, 1,000 texts, the phone I wanted for free plus free unlimited internet access from my new mobile phone for £25 (still only on an 18 month contract). All this and I don't have to go through the hassle of porting my number, changing my direct debits and all that nonsense.

The way I look at it, I've got the phone for free, an extra 500 minutes and 500 texts a month and free unlimited internet access on my phone all for the effort of doing a bit of research and making a phone call.

Maybe other people might not have thought of this approach and might be able to use it to get the deal they want? Good luck for those who try

shelly

Do keep on eye on your DD payments for the next few months. I have been with 02 for a few years now and every renewal time I always cut a deal with them. The first few payments though are usually messed up and they charge me full price instead of the cut deal I have agreed on.