Loan disappeared from credit report

nephasu

Had a loan from Sainsbury's had insurance and had an accident they refused to pay off the loan as promised. have taken them to court for the 12 months cover i should have received and won my case.

Now need to take them back to court to pay off the balance as under terms of critical condition no longer able to work.

Here's the thing got new copy of credit report from Experian and this loan is no longer on credit report it was 10 months ago what should i do,?

Angelboots

Hi

I would call up Experian and see if they have all your past addresses, your name spelt correctly etc..... This happened to me and i got very excited thinking my new mortgage company wouldnt see my other mortgage, a few jigs by Experian and all showed up on my credit file. Also it may be worth taking out a Equifax credit report, i find theirs to be more detailed. They had my credit activity for the past 12 years!