Carphone Warehouse conned me (I think)!!

eusuphxai

Firstly I m sorry if it is not the right place to post it but I coudnt find any other better place to post it.Sorry I m new.

NOW I had a contract with O2 through CPW and after a year I changed to simplicty.I overused my minutes and was charged 254.I couldn,t pay it and was reffered to Credit Soulotions.They Asked me that I have to pay total of 254. I agreed and made initial payment of 50 pounds and 30 pounds a month afterwards.Till now I have Paid 140 pounds.I thought I have the rest of the money so I called them so i could pay it.But found out I still have to pay 176 pounds.I asked them why is it and they told me becuase my contract is still in place so I m charged 33 pounds each month but I m not receving any services I cant use my phone.

bottom line is i was paying 30 pounds every month thinking that I m towards the end of my debt but found out it is increasing 3 pounds every month.I would also like to mention the guy from CSL (credit solutions) told me that the total payment I have to pay is 254 and no one ever mentioned 33 pounds line rental to me.

Is there any way I can just pay total of 254 and ask them not to charge me for extra 33 pounds a month as I was not using my phone (well I was not allowed to). Your help will be highly appreciated.

Regards.

silvadebtfree

Hi

I had the same problem with T-Mobile last year, and they wouldnt refund the line rental money to me, even though it was my first glitch with them in over 5 years! Sorry not to be much help, in the end I just gave in Welcome by the way xx