Lloyds !!!

clapton68

Son is working as a skillseeker for the local council in Motherwell.

His pay £150.00 a fortnight goes directly into his Lloyds account which he recently opened up.
He had £4.35 in the bank,then went overdrawn by £3.00,but his wages were to be paid in the following day,not good enough for Lloyds apparently so they charged him £20.00,and another charge of £6.00 per day until it was paid off,daylight robbery imo,so can anyone tell me please of a bank which does not have such highway robbery charging,thanks in advance.

sugarpants_2

I agree with you Lloyds are terrible for charges! We are finishing our loan off with them then closing our account! they are awful at customer service too.

Robert_Sterling_3

As he knew what the charges would be from reading the terms and conditions of the account could he not have borrowed perhaps a fiver from a parent and avoid any charge being made.

jonesMUFCforever

Can you explain the charges?
£20 suggests a fee for a returned standing order or direct debit.
The fee for an unauthorised o/d is £15 + £6 a day for small excesses.
Would you feel differently if he had stolen the money from your purse?

NikkiP_2

it's a tough lesson, but the reason the country , and indeed the world is in such a mess is that people spend money they dont have, Or assume the bank will give them an Overdraft.

However in your sons case, skillseeker, low wage etc and trying to find his way, I think if you ( he) contacts the bank then they may look favourably on him.

Worth a try.

MABLE

sugarpants wrote: »

I agree with you Lloyds are terrible for charges! We are finishing our loan off with them then closing our account! they are awful at customer service too.

You obviously have an axe to grind with Lloyds. I assume you on occasions did not keep to their terms and conditions and possibly incurred charges. Further you probably tried to get charges returned but their customer service refused. Hence in your eyes why they are awful.

I have been with Lloyds for a great many years and have found them one of the best banks. Also I have never given them reason to charge me unauthorised fees.

xelaine88x

I've actually found lloyds to be fairer than other banks with regards to fees. They waived my fee the first time i went overdrawn, and i have signed up to their service which sends you a text message if you go overdrawn, and gives you until 3.30pm the same day to put the money into the account and avoid being charged.

clapton68

Robert_Sterling wrote: »

As he knew what the charges would be from reading the terms and conditions of the account could he not have borrowed perhaps a fiver from a parent and avoid any charge being made.

That's just it Robert,he didnt read the terms and conditions (not many do to be honest as the writing is so small).

We have helped him out an number of times to make sure his account stays in the black,thing is,if he's out with his mates,he tends to forget what he has available,and he's not the first by a long shot.

clapton68

jonesMUFCforever wrote: »

Can you explain the charges?
£20 suggests a fee for a returned standing order or direct debit.
The fee for an unauthorised o/d is £15 + £6 a day for small excesses.
Would you feel differently if he had stolen the money from your purse?

Er,it's a wallet i use ,nope he thought he had enough money in his account until the following day when his pay would be in,but Lloyds took it upon themselves to whack him like !!!!!! Turpin would do in days of old.

CHR15

But this is all automated. Nobody looked at a £7-35 withdrawal. A machine simply flagged his account as being in the minus. I doubt the machine cares if it was £3 overdrawn or £300, still the flag.

No doubt the automated system also spat out the charges with no human intervention at all.

I would be surprised if ANY bank sifted through all the debits from all customers, and cross referenced them with past deposit trends.

Have you tried talking to them to ask if they will waive the charge??

jonesMUFCforever

clapton68 wrote: »

Er,it's a wallet i use ,nope he thought he had enough money in his account until the following day when his pay would be in,but Lloyds took it upon themselves to whack him like !!!!!! Turpin would do in days of old.

You still do not say whether you would have whacked him one if he had taken money out of your wallet!
A previous post suggests that you have had to bail him out previously - why hasn't he learnt his lesson?
The bank has done nothing wrong here but are easy targets because your son is incapable of looking after his own money.
Take the card off him and tell him to deal in cash until he learns his lesson.