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JSA after Call Centre work

Looking like I will either leave my job in a call centre or soon be fired as I find myself totally depressed and feeling ill at the thought of going every morning.


Before you judge, I am not work shy, in fact, I love nothing more than getting my head down and working away. Ever since I started in the local call centre, however, I have hated every minute of it and have been searching for a new job for the last 2 months.

Have applied to several decent vacancies this week but cannot stick at my current job ANY longer.


I have heard that JSA is available to call centre staff who voluntarily resigned due to their high leaving rates.

Is this true?

Also, is it better to leave, or be sacked?


I am more stressed and depressed than I have ever been and it's starting to affect my health. :(
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Comments

  • SomeBozo
    SomeBozo Posts: 1,195 Forumite
    I have heard that JSA is available to call centre staff who voluntarily resigned due to their high leaving rates.

    This is a new one! Who told you this?

    Bozo
  • SomeBozo wrote: »
    This is a new one! Who told you this?

    Bozo

    Can't remember where I heard it to be honest and it did seem wierd at the time.
  • CCFC_80
    CCFC_80 Posts: 1,289 Forumite
    Cannot see you being able to claim JSA if you leave any job voluntarily. If it is unbearable it might be better to get a letter from your GP confirming that you have obtained high stress levels with your call centre job and you cannot carry on in your employment and it may then be possible to claim JSA. Also of course claiming JSA is dependent on your savings and whether you have paid enough N.I contributions over the last 2 years
  • skippi90 wrote: »
    Looking like I will either leave my job in a call centre or soon be fired as I find myself totally depressed and feeling ill at the thought of going every morning.


    Before you judge, I am not work shy, in fact, I love nothing more than getting my head down and working away. Ever since I started in the local call centre, however, I have hated every minute of it and have been searching for a new job for the last 2 months.

    Have applied to several decent vacancies this week but cannot stick at my current job ANY longer.


    I have heard that JSA is available to call centre staff who voluntarily resigned due to their high leaving rates.

    Is this true?

    Also, is it better to leave, or be sacked?


    I am more stressed and depressed than I have ever been and it's starting to affect my health. :(

    I really do sympathise at your situation but walking out is not a good option in the current climate, aswell as looking bad on your CV. Have you not thought of going to see your GP and getting some time off? This will give you time to recoup and take stock. Nothing stopping you looking for work while you are off for a while..although some on here will shoot me down for even suggesting that! ;)
  • lynzpower
    lynzpower Posts: 25,311 Forumite
    10,000 Posts Combo Breaker
    is ther eany chance that there might be other "back office " work in the company?
    :beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
    Theres no dollar sign on piece of mind
    This Ive come to know...
    So if you agree have a drink with me, raise your glasses for a toast :beer:
  • andy46 wrote: »
    Cannot see you being able to claim JSA if you leave any job voluntarily If the op leaves her job voluntary her claim for JSA may be sanctioned from 2 to 24 weeks, she maybe able to claim an hardship payment. If it is unbearable it might be better to get a letter from your GP confirming that you have obtained high stress levels with your call centre job and you cannot carry on in your employment and it may then be possible to claim JSA. Also of course claiming JSA contribution based is not dependent on your savings and whether you have paid enough N.I contributions over the last 2 years, otherwise she would have to claim income based jsa, this is means tested and dependant on savings, although it may be sanctioned
    Hope that helps
  • CCFC_80
    CCFC_80 Posts: 1,289 Forumite
    [
    Quote:
    Originally Posted by andy46 viewpost.gif
    Cannot see you being able to claim JSA if you leave any job voluntarily If the op leaves her job voluntary her claim for JSA may be sanctioned from 2 to 24 weeks, she maybe able to claim an hardship payment. If it is unbearable it might be better to get a letter from your GP confirming that you have obtained high stress levels with your call centre job and you cannot carry on in your employment and it may then be possible to claim JSA. Also of course claiming JSA contribution based is not dependent on your savings and whether you have paid enough N.I contributions over the last 2 years, otherwise she would have to claim income based jsa, this is means tested and dependant on savings, although it may be sanctioned

    Hope that helps


    Although your facts are almost correct, to leave a job voluntarily under normal circumstances you will almost certainly get a 13-26 week sanction on jsa entitlement. I was trying to make the point that it is best to try and stick at the job and try and find something else. I think that to go to your doctor and take some sick time which someone has previously mentioned is not a bad idea.
  • andy46 wrote: »
    [
    Quote:
    Originally Posted by andy46 viewpost.gif
    Cannot see you being able to claim JSA if you leave any job voluntarily If the op leaves her job voluntary her claim for JSA may be sanctioned from 2 to 24 weeks, she maybe able to claim an hardship payment. If it is unbearable it might be better to get a letter from your GP confirming that you have obtained high stress levels with your call centre job and you cannot carry on in your employment and it may then be possible to claim JSA. Also of course claiming JSA contribution based is not dependent on your savings and whether you have paid enough N.I contributions over the last 2 years, otherwise she would have to claim income based jsa, this is means tested and dependant on savings, although it may be sanctioned

    Hope that helps


    Although your facts are almost correct, to leave a job voluntarily under normal circumstances you will almost certainly get a 13-26 week sanction on jsa entitlement. I was trying to make the point that it is best to try and stick at the job and try and find something else. I think that to go to your doctor and take some sick time which someone has previously mentioned is not a bad idea.

    What I meant was that it is anywhere between 2 to 26 (although I said 24 it was a typo :o ) sorry I didn't make myself any clearer! Though agree with you any job is better than none in this climate.
  • sammyjammy
    sammyjammy Posts: 8,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Don't leave voluntarily, if they sack you because you cannot do the job well enough/cope with it then you will not be sanctioned.

    Edited to add:if its making you ill you should see your gp.

    Sam
    "You've been reading SOS when it's just your clock reading 5:05 "
  • You have my utmost sympathy. I'm also not workshy, but ran myself into the ground after working in a call centre I hated. I can totally see where you are coming from.

    This was a few years back when the climate was different, but I ended up in hospital over the Christmas period and when I was let out in the New Year my GP gave me a months sick note to recuperate. I resigned that very day giving my months notice and it was the best thing I has ever done.
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