First Direct - name and praise

Gambler

crankup wrote:

Gotta agree - I have been with them since the early days. Call Centre staff are always polite and helpful. Better than any of the ones who use offshore call centres. Its amazing how HSBC can get it so wrong, whilst FD get it right!
I once had a complaint about a dunce in an HSBC when I went to get some cash to pay for a car. Not strictly FDs fault, but they were straight on to the branch laying down the law, and sent me a bottle of red too!

I reckon I get a flyer a week hassling me to take up their mortgage - but I'll stick with Nationwide until I have something to offset it with!

I had the exact same problem with HSBC when trying to get a bankers draft for a car.

Again, not FD's fault but they waived the £10 charge anyway.


Anybody know why their offset mortgage calculator is no longer on their website?

Thanks

Joannaclaire

How odd, their calcuator was on their site last week (I think?)

stanmoresaver

crankup wrote:

I reckon I get a flyer a week hassling me to take up their mortgage - but I'll stick with Nationwide until I have something to offset it with!

I got so fed up with the amount of marketing "rubbish" they sent, i phoned them to ask them to stop sending it- and guess what-

It stopped immediately!!:T