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Computer won't start up - Bugcode usb driver blue screen

Hi

Everytime I start up my PC, a blue screen appears with a stop error code. These error codes seem to vary each time I start up.

On my latest start up I had the message:

bugcode_usb_driver

stop: 0x000000fe 0x00000004, 0x829b80e0, 0x80862658, 0x820163c8

Does anyone know how to resolve this?

It asks for me to go into Safe Mode. If I do this, what am I looking for?

I am using a Dell PC running Windows XP.

Thanks in advance

Comments

  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    unplug all usb devices first and try and boot up the PC
    Ex forum ambassador

    Long term forum member
  • ads2608
    ads2608 Posts: 262 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thanks, but there have been no USB devices connected over the past couple of days when I have tried to start the PC.
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    try safe mode with networking , then go to

    www.windowsupdate.com

    and see if there are any Express updates
    Ex forum ambassador

    Long term forum member
  • ads2608
    ads2608 Posts: 262 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I can't actually get into Safe Mode (with or without networking).

    It just takes me to the Blue Screen again.

    I have tried starting up again. It now runs a chk dsk (or something similar) and then went to the blue screen but this time the error message is saying:

    Page Fault in Non Page Area.
  • ads2608
    ads2608 Posts: 262 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Sorry for my ignorance, but how do you disable the USB in the bios?

    Thanks
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