tooth cracked after eating MS cereal packet...

building

back in 1997 MS agreed to pay to have my tooth done as this had broken. this ended up being a crown. anyway 10 years on practically my crown is playing up and i was told by dentist that this will probably need to be redone. this is estimated to cost around 500 pounds and the pain and hassle of things. can i got to marks and spencer and see how they can compensate for all this hassle? i also get scared of dentists!!!!!

black-saturn

You ate the cereal packet or the cereal inside it?

You could try contacting M&S about it. They can only say no.

Ian73

I wouldnt of thought M&S would be able to help you.You made your claim and had the work done,surely this is the dentists problem who carried out the work....?? (plus its 10 yrs ago !! )

[Deleted User]

crowns do not last a lifetime.10 years seems to be a pretty good run as the expected lifespan is up to 7 years

http://www.edinburghdentist.co.uk/crown2.html

Toothsmith

This is quite interesting to me. I have had a few people who have successfully obtained treatment costs after breaking teeth on foreign objects in food.

By paying for the original repair, the company have made a goodwill gesture. Had they fought a claim, it would have been very hard to prove it was the foreign object that caused all the damage, and even that the object was in the food anyway.

BUT - if they have accepted it was somehow their fault, then should they be responsible for all the subsequent ongoing costs involved with that tooth? Bearing in mind that all repairs have a lifespan?

I doubt you'll get anywhere with this claim, but it may be worth an ask. If companies get caught by this too often though, then I would expect all such payments to end unless a watertight case goes to court.

Keep me posted!

frostyspice

Remember, you won't be able to sue them for costs of further repair in any event, as you only have 3 years from the date of the injury to do that.

I bet they will tell you to go away after all this time, but you may as well ask.