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Barclays - been on hold for 1 hour!!!

Hi

I'm concerned I've called the wrong number. I'm trying to call Barclays to discuss my current mortgage but I've been on hold for 1 hour, I phoned 0800 022 4022. Have they changed their number or are the shut for the evening?
Chipping away a little a day :beer:

Comments

  • Rikki
    Rikki Posts: 21,625 Forumite
    www.barclays.co.uk
    You could fill the form in and wait for them to call you back.

    0800 022 4022. The numbers correct and they are open till 8pm.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • koexelek
    koexelek Posts: 7,847 Forumite
    Just be grateful it's a 0800 number...... I spent an hour and 15 minutes on hold to C & G last year on an 0845 number :mad:
    I am a Mortgage adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • socrates
    socrates Posts: 2,889 Forumite
    koexelek wrote: »
    Just be grateful it's a 0800 number...... I spent an hour and 15 minutes on hold to C & G last year on an 0845 number :mad:

    try this website it gives you most of the landline numbers thus avoiding the 08 brigade:

    http://www.saynoto0870.com/
  • JayZed
    JayZed Posts: 731 Forumite
    Tradergirl, if you've been on hold for an hour, I'd say you definitely have the right number for Barclays customer service!
  • I'm still on hold, it's really important I speak to someone so I don't want to hang up. Is this normal for Barclays?
    Chipping away a little a day :beer:
  • JayZed
    JayZed Posts: 731 Forumite
    Tradergirl, are you still on hold? :D
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