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distant selling rule
e00c
Posts: 228 Forumite
Hey guys.
Not sure if this is the right part...
but - I'm buying a sofa - they often alot cheaper online!
Obviously - when you buy things online / over the phone you get 7 days 'test and trial' period.... This comes under the distant selling rules...
As far as im aware - this would apply to sofas / suites....
However - my question is: Is there any way for a company to "opt out" of this?
Buying a sofa online = can't test it out.... thats why im asking
Ta
Not sure if this is the right part...
but - I'm buying a sofa - they often alot cheaper online!
Obviously - when you buy things online / over the phone you get 7 days 'test and trial' period.... This comes under the distant selling rules...
As far as im aware - this would apply to sofas / suites....
However - my question is: Is there any way for a company to "opt out" of this?
Buying a sofa online = can't test it out.... thats why im asking
Ta
0
Comments
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Hey guys.
Not sure if this is the right part...
but - I'm buying a sofa - they often alot cheaper online!
Obviously - when you buy things online / over the phone you get 7 days 'test and trial' period.... This comes under the distant selling rules...
As far as im aware - this would apply to sofas / suites....
However - my question is: Is there any way for a company to "opt out" of this?
Buying a sofa online = can't test it out.... thats why im asking
Ta
No a company cannot "opt out", it is the LAW! and it does apply to sofas/suites, however bear in mind that if you decide to return under DSR, you may be liable for return delivery charges,(depends on their T&Cs), but not the original delivery charges, as to return under DSR, ALL monies paid have to be refunded.
The 7 days are "7 working days from the day after delivery." and are not exactly a 'test and trial' period, more ;like a "do I like it". Same as if you saw it in a store and decided to buy, in that case you would have no reason to return unless the delivered item was faulty.Don`t steal - the Government doesn`t like the competition0 -
I think they can exclude specially made items so make sure your sofa isn't made to order.
Further details here - http://www.tradingstandards.gov.uk/c...V0051-1111.txt0 -
thanks guys.. just the info I was after! 0
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Its offically called the "Cooling off period" under the distant sales regulation.0
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Sofas are made to order so no you cant return them if you dont like them.
Maybe try and find a stockist locally of the one you like on the internet and try it before buy try it ?£80 in boots vouchers from pigsback.com - Balance: 820pp£15 in paypal from Lightspeed + £30 Halfords Vouchers£36.20 earned from onepoll so far£40 Tesco Vouchers - Valued Opinions:beer:0 -
Purpledaisy wrote: »Sofas are made to order so no you cant return them if you dont like them.
No they are not0 -
Purpledaisy wrote: »Sofas are made to order so no you cant return them if you dont like them.
Depends where you order from, not all are made to order0
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