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can someone give me some advise??

hello to all have to excuse any mistakes as newbie
we have come to the conclusion with the cccs help that br is are only way forward. we have been refered to there br unit but cannot get in touch at moment and they don't work weekends!
what basically is the next step to take? the dr failed to save to computer and as our dr has been refered to the cccs dr dept is locked from us ahhhh!!

if any one can give us any suggestions would be gratefully received
cheers

ps this site is great for advise and information have been reading for last few months and has given me and oh the courage to confront our debt problem and know that what ever happens our family is more important to us than any material items

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