Who am I paying? Who's MCS?

sheezalady

Hi there, Im wondering if anyone can help me please?
I was & am struggling financially, I was in debt with the HSCB bank & the debt was taken over by MCS? I was told to pay £32 a month until the yr 2013 which I do & have been for 2 or 3 yrs now.
Can anyone tell me just who Im actually paying, because I have never recieved a single statement!!!
I would like to know how much Ive paid off & still owe, but as Ive no contact address or phone number, its made it impossible to contact them.
All this was sorted out over the phone & all I have is a yellow PP card!
I was told, that if I make a late or miss a payment, I would be in serious trouble, so obviouslly I always pay on time, but would love to recieve a yearlly statement so I can see how Im doing & who Im actuallly paying etc
Obviouslly I darnt miss a payment.
Thanks in advance for any helpfull information.
Can you please contact me on [EMAIL="sheezalady@hotmail.com"]sheezalady@hotmail.com[/EMAIL]

LittleMissSee

Hello,

As far as I am aware, MCS is the collection arm of HSBC. They're still the same company with a different name (feel free to correct me if I'm wrong).

I had 2 overdrafts and a loan with HSBC and they "passed" it to MCS, so I now have 1 payment a month to make to them. They were quite helpful, and set up a direct debit for a fixed amount per month to go out.

Their telephone number is 0500 992299 which I think is a free telephone number.

They don't produce a statement, but if you call them, they will give you a balance over the phone.