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Feels like i've hit a brick wall hard :-(

I'm trying to reclaim hundreds on behalf of my partner.

She is owed bank charges and recieved a letter a while ago stating an amount. the amount was fair she replied saying she'd accept and since then we've heard nothing

What do i need to do? I'm stuck not knowing where to turn and feel helpless against the Giants and don't want them to have OUR money

kindest Regards

Ben

Comments

  • catmiaow
    catmiaow Posts: 5,954 Forumite
    1,000 Posts Combo Breaker
    How long ago as they usually take months to pay? Hope you kept a copy of the letter, give them a ring and ask what is going on.
    No you're not a vegetarian if you eat any animal or fish, so do not insult genuine veggies by calling yourself one! :mad:

    Thanks to everyone who posts competitions. You are the stars of the board :T:j:T
  • bockett
    bockett Posts: 24 Forumite
    catmiaow wrote: »
    How long ago as they usually take months to pay? Hope you kept a copy of the letter, give them a ring and ask what is going on.

    This was a long time ago. I will get her to call them the hardest thing is i want to speak to them to sort it but have no access to her account.

    I'll get her to give them a call. I thought it had gone to the courts and that was it everything was on hold???

    Hence why it's been quiet but if they are paying then i shall get on to them. It hasn't been priority as we've been busy with other things but it's top of the list now
  • when your partner speaks to them, ask her to give permission for you to speak on her behalf. i usually do this for my husband.
    i keep losing weight, but it just keeps on finding me!!!!!!:D
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