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While not always a fan of the Consumer Association, its Endowmentaction website is quite simply fantastic and an untouchable non-profit resource when it comes to endowments. It will tell you about who to complain to, how to do it and includes letters you can print off to do an instant complaint. So quite simply trip there!
My question is, does she need to have her ex-husband participate in the complaint since he is still a joint policy holder?
Would she be able to submit the complaint forms without his signature, but with an explanation of the facts?
A contrary view.
I find it hard to believe that anyone savvy enough to be interested in this site would really buy a low cost endowment believing that it guaranteed to pay off a mortgage.
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