cyberpower warranty dispute

Falc

Hi
I recently bought a laptop from cyberpower, and when it came time to select a warranty these were and still are the two options

STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT (STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT) [+0] More ...
SILVER WARRANTY: 3-YEAR LIMITED WARRANTY FIRST YEAR COLLECT & RETURN PLUS LIFE-TIME TECHNICAL SUPPORT () [+45]

And in my receipt this is the information i received:
ITEMS:
======
ADAPTER: Universal AC-DC Adapter
BATTERY: 6-cells Li-Ion Battery Pack 4400mAh (JHL90)
CPU: Intel® CoreT 2 Duo Mobile P8400 Dual-Core Processor @ 2.26GHz 1066FSB 3MB L2 Cache [+574]
CD: 8X DVD REWRITABLE DRIVE
FLASHMEDIA: Built-In 4in1 Media Reader
HDD: 320GB 5400RPM SATA150 HARD DRIVE [+25]
IEEE_CARD: BUILT-IN 1394 IEEE FIREWIRE PORT
KEYBOARD: Built-in Keyboard
MOUSE: BUILT-IN TOUCHPAD
MODEM: BUILT-IN 56K V.92 FAX MODEM
MOTHERBOARD: Intel PM45 + ICH-9M Chipset Mainboard
MEMORY: 2GB (2x1GB) PC6400 DDR2-800 SODIMM Memory (Corsair or Major Brand)
NOTEBOOK: Compal JHL90 Notebook 15.4" WXGA 1280x800 Pixels w/ 2.0 Megapixel Built-in Webcam, Built-in Fingerprint Sensor, Li-Ion Battery, & Universal AC Adapter (GO 9600M-GT 512MB)
NOTEBOOK_COVER: XPLORER X5 Notebook Cover (Original Color)
NB_LCD: 15.4" WXGA TFT LCD Display 1280x800 Pixels
NETWORK: Built-in 100/1000 Mbps LAN Network
NB_TRAVELKIT: NONE
NB_HEADSET: NONE
OS: NONE - FORMAT HARD DRIVE ONLY [-64]
SOUND: BUILT-IN AC 97 SOUND [-28]
SPEAKERS: NONE
TV_TUNER: NONE
USB: 3 x USB2.0 Port Connectors
USBHD: NONE
UPS: None
VIDEO: Built-in NVIDIA GeForce Go 9600M-GT 512MB Video
WAP: NONE
WNC: Intel WiFi Link 5300 a/b/g/n Wireless Adapter
WEBCAM: Built-in 2.0 Mega Pixel Webcam
WARRANTY: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT
XWNC: NONE
_PRICE: (+507)
_view_: list

I thought this warranty was very good and was definately one of the most important factors to me when buying a laptop as my last one broke down after 1 year and 1 month, they sent me all the small print for the warranty later, which i only skimed though.

The laptop hasn't broken, but i was checking back through the small print and in that email it says that the warranty for laptops is 1 year, and 3 years for desktops.

I have contacted them about this and they confirm the warranty for laptops is one year.
I feel a bit cheated about this as i thought i was clearly buying a product with 3 year warranty. I have taken a screenshot of the customisation page of the laptop i bought so if they change it i have proof that it said 3 years.

The page is here
http://www.cyberpowersystem.co.uk/system/Gamer_Xplorer_X5-5900_Notebook/detail#configurator_top


What can i do in this situation?

Falc

Can anyone advise me, they say because it is 'limited' that some how this just means one year. Is that allowed?

Falc

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