Shop asking for your details when returning an item

PolishBigSpender

ShelfStacker wrote: »

They wouldn't be allowed to under the Data Protection Act.

This is one of the things that convinced me not to stay in the UK permanently. The Data Protection Act. Also known as the Act that many people quote while being blissfully uninformed as to what it actually says.

deefadog

Well it's handy when a supermarket sends you a £25 voucher card like had from a bad bit of meat we had. Quite unexpected

mezelks

I got a voucher from co-op when I complained and returned a punnet of strawberries that had a v small snail in it.
I didn't mind giving my details for that!
Can completely understand trying to deter shoplifters, but, as LittleVoice said, the theif would have to be honest. That's an oxymoron if ever heard one!

sweep9

kompess wrote: »

I bought something from Maplins and they asked my postcode and house number. Why???

Was it a TV or Digibox? If so they have to pass your details on to TV Licencing by Law.

If not and it was a large item, it's usually to bug you with deals on extended warranty or insurance.

tattooedhoney

The shops ask you for your name, house number and road/ postcode to prevent fraud.
Some regular returners are shoplifters and will use the same name or variations of it and their address in different branches of the same stores.
The shops loss prevention officers can then flag up these people to prevent them being given a refund/ credit vouchers.