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faulty laptop
korky69
Posts: 525 Forumite
hi, bought a new toshiba laptop around 8 months ago,
it as always acted up from day 1,
but put up with it as it was only every few days,
it kept cutting out and take ages to start back up, ave 15mins.
come december, it was doing it everyday every hour,
the shop i bought it from told me to contact toshiba direct as basically all they would do was the same and would take the a week to collect it.
toshiba had it for 3 weeks and got it back today,
they changed the mainboard & cpu,
worked ok for an hour and shut down, and ive just spent an hour trying to boot it back up,its even worse!
obviously its a dodgy laptop, what are my rights to demand a refund/replacement after 8 months?
i dont see the point in toshiba having it another month for something they cant repair
it as always acted up from day 1,
but put up with it as it was only every few days,
it kept cutting out and take ages to start back up, ave 15mins.
come december, it was doing it everyday every hour,
the shop i bought it from told me to contact toshiba direct as basically all they would do was the same and would take the a week to collect it.
toshiba had it for 3 weeks and got it back today,
they changed the mainboard & cpu,
worked ok for an hour and shut down, and ive just spent an hour trying to boot it back up,its even worse!
obviously its a dodgy laptop, what are my rights to demand a refund/replacement after 8 months?
i dont see the point in toshiba having it another month for something they cant repair
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