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Creditor harassing me at work is this legal?

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Hi I am new to this forum and would like some advice on whether a creditor can leave messages daily with my workplace stating can i contact Harvey and Thompson legal team which immediately discloses that these people are debtors i have asked them to stop contacting me at work and only correspond via letter?
This is becoming very embarassing at work with the reception staff and me , I am in an agreement to pay the debt back?
Please advise asap
Thanks
H

Comments

  • RAS
    RAS Posts: 35,554 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Direct contravention of the OFT Guidance on Debt Collection.

    But how did they get your work number?
    If you've have not made a mistake, you've made nothing
  • mandi
    mandi Posts: 11,932 Forumite
    Part of the Furniture Combo Breaker Stoptober Survivor
    NO they cant leave messages, or harrass you.

    If you feel you are subject to Debt Collection Harassment then this could be classed as a criminal offence. Harassment can be verbal or in writing and would include making repeated calls to your workplace or in anti social hours. The Protection from Harassment Act 1997 makes it a Criminal Offence for any person to pursue a course of action “which they know, or ought to know, amounts to harassment of another person”.
  • Belnahua
    Belnahua Posts: 1,493 Forumite
    Cashback Cashier
    Tell the staff who take calls, when this company calls, to tell them you've left and moved on to another job! Even if you take the call, pretend you're not you IYSWIM!

    I always ask who's calling before I confirm whether it's me speaking or not! Amazing how many calls get 'lost' when I transfer them - i.e. put the receiver down!
    A friend is someone who understands your past, believes in your future, and accepts you just the way you are.
  • RAS
    RAS Posts: 35,554 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OFT guidance for how DCAs should operate:

    http://www.oft.gov.uk/advice_and_res...ebt-collection



    Nicked from fermi

    But I suggest that this is your starting point to stop the phone calls. This requires them to remove your phone numbers from their records and they are in trouble with the Information Commisioner if they keep data you require them to remove , as well as the OFT.

    So send this letter registered post. If they make any further calls after it is signed for, their is a second letter, which you can copy in the Information Commisioner, the OFT and the Trading Standards office nearest the debtor's office.

    No it is guaranteed to stop them but if you


    Phone letters from fermi

    Something along the lines of:

    Quote:
    Dear Sir / Madam,

    Re accounts ref

    I do not acknowledge any debt to your company.

    I am writing to you to inform that I request all communications to me in writing. I do not want any further telephone calls made to me ( my mum).

    To continue to contact me by telephone after I have requested you not to constitutes harassment. I require all future communications in writing for future Court use. Do not telephone me again – remove any telephone numbers you hold for me from your systems.

    Your telephone calls are in breach of the Office of Fair Trading guidelines. If you continue with them after the receipt of this letter, an official complaint, together with a log recording the times and frequency will be passed both to that office and to Trading Standards, For your information, all telephone calls are taped.

    This type of debt collection method is contrary to the ‘Administration of Justice Act 1970’. In that it is intended to cause alarm and distress to the recipient. Your methods will not be tolerated. A formal complaint to the relevant authorities will be made.

    Take further notice that continued telephone calls after receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003. Continued phone calls to my mother may also constitute an offence under the Data Protection Act.

    Communicate in writing and ONLY in writing. Your telephone calls will not be answered.

    HOWEVER, CALLS WILL TRIGGER COMPLAINTS TO THE REGULATORY BODIES.

    I trust I have made myself understood on this matter.

    Yours,
    If you've have not made a mistake, you've made nothing
  • Thanks guys thats great will take on advice x
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