Still no prize, advice please...

Lickul_miss

Hi i won this on the 3rd Nov, i have email'd vouchercodes and had no reply so i email'd wyevale and had no reply off them either wot next??? ty x

http://forums.moneysavingexpert.com/showthread.html?t=1259759

Amilucky?

Give Myvouchercodes a call here 0800 112 3000
Lines open Monday - Friday, 9am - 5:30pm

if you still get no satisfaction

Call Wyvale customer services here
0844 800 8082

still no satisfaction

send the following by registered letter to there head office at

MyVoucherCodes.co.uk 21 The gallop, South Croydon, Surrey, CR2 7LP

"I have been advised by my legal friend to contact the ASA (Advertising
Standards Authority) and the ISP (The Institute of Sales Promotions) and
the sponsors of the competition to express my frustration and anger at not having receiving my prize (insert no here) months after being told that I had won a prize on (insert comp site here and date you where told of the win)

howether I would first like to give you the opportunity to try and resolve
the problem,

please could you advise as soon as possible"

Best of Luck

Lickul_miss

Thanks for that, will give them a ring on Monday x

Amilucky?

I note that the winners list has disappeared from there site I will PM you with a copy as I do not want to post the winners list on here :rolleyes:

Lickul_miss

Thank you huni, i did try an look for it yesterday but couldn't find it all i have is wot i C&P on the comp page wen i 1st won i didn't even take a screen shot as i wasn't sure wot i was doing x

lilias

Amilucky? wrote: »

"I have been advised by my legal friend to contact the ASA (Advertising
Standards Authority) and the ISA (The Institute of Sales Promotions) and
the sponsors of the competition to express my frustration and anger at not having receiving my prize (insert no here) months after being told that I had won a prize on (insert comp site here and date you where told of the win)

Best of Luck:D

ISA should be ISP

Amilucky?

Thanks lilias, well spotted! will chage the OP :T:T

kirkeastment

It does say on their T&C's that all winners would be contacted within 28 days after closing date, which was january 1st. So in reality you've waited like 3 days.

Amilucky?

kirkeastment wrote: »

It does say on their T&C's that all winners would be contacted within 28 days after closing date, which was january 1st. So in reality you've waited like 3 days.

Think why Lickul miss and others who have not received there prizes are a little concerned is that they have already been notified of there win,

also some winners where notified of there win and received there prize within a matter of days

I personally normally wait 6 weeks from notification before chasing a prize

I suppose the response in sending out prizes will be different from each individual sponsor

EverDecreasingCircles

Oh dear, I haven't heard from them about my win either. I'm worried now!

Jen x

Lickul_miss

do you think i should wait a bit longer before phoning them?