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Mortgage Payment Protection Insurance

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Comments

  • Can anyone help? We have MPPI and have paid until 2010. However, from discovering this website and reading the articles it appears that we were stung. Is it possible to cancel a policy and get a refund? :mad:
    £17,164.40 17.01.07
    - OMG - Just worked it out - breakdown time or get !!!!!! into gear!!!!!!:rolleyes:
  • homer_j_3
    homer_j_3 Posts: 3,266 Forumite
    could you explain more? Do you have the paperwork for the company that you are insured with? Have you spoken to them with regards to your query?
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • I do have the paperwork and I did contact them, only to be asked to put it in writing, stating the reason why. I am now waiting for a response from them. I only have one covering letter from them stating the policy details and confirming the cost. I suppose I will just have to wait to hear from them. Do you know if they can be cancelled and refunded or would it depend on the Company?
    £17,164.40 17.01.07
    - OMG - Just worked it out - breakdown time or get !!!!!! into gear!!!!!!:rolleyes:
  • They won't give a refund - so hurry up 2010!
    £17,164.40 17.01.07
    - OMG - Just worked it out - breakdown time or get !!!!!! into gear!!!!!!:rolleyes:
  • Have you exhausted their complaints procedure?
  • Have you exhausted their complaints procedure?
    How would you suggest I go about this?
    £17,164.40 17.01.07
    - OMG - Just worked it out - breakdown time or get !!!!!! into gear!!!!!!:rolleyes:
  • this was before FSA regulation - but the company would still have a complaints procedure

    then when they say their final answer they will give you a dealock letter saying you can go to ombudsman

    you need to go through all their complaints procedure first though. you do not have to put a complaint in writing = however, in this instance it may help as you would need to explain your reasons for the complaint to get the outcome you want
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