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Voucher Return??
frankieboy_2
Posts: 52 Forumite
Hi,
I bought 5 separate items online in early dec and received Five £10 vouchers to be used online by 14th Feb 2009.
I purchased 2 garden items that totalled £120 in total (80 + 40), used the 5 vouchers and paid £70 on my visa card.
As one of the items was not in stock Argos onine CS refunded me £45 (for the £80 item). As the second item was no good without the first, I organised a collection which when they received it refunded me £30 (for the £40 item).
I have been refunded £75 onto my card (although I paid £70 on my card).
My point is as that as techinically I have not used the five £10 vouchers will I be returned them ie issued new ones - or even so are the old ones still effective? - as effectively my purchasing/spending power has been reduced by £50 - and they can have the extra fiver back.
I just wanted to check before I rang CS?
Thanks
FB
I bought 5 separate items online in early dec and received Five £10 vouchers to be used online by 14th Feb 2009.
I purchased 2 garden items that totalled £120 in total (80 + 40), used the 5 vouchers and paid £70 on my visa card.
As one of the items was not in stock Argos onine CS refunded me £45 (for the £80 item). As the second item was no good without the first, I organised a collection which when they received it refunded me £30 (for the £40 item).
I have been refunded £75 onto my card (although I paid £70 on my card).
My point is as that as techinically I have not used the five £10 vouchers will I be returned them ie issued new ones - or even so are the old ones still effective? - as effectively my purchasing/spending power has been reduced by £50 - and they can have the extra fiver back.
I just wanted to check before I rang CS?
Thanks
FB
0
Comments
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You should have new gift vouchers sent to you through the post. It looks like you've been refunded the wrong amount though?0
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i would get in touch with argos to find out whats what0
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i would ring cc as soon as you can to get it sorted!0
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