Union Death Benefit

truck967

I hope someone out there can give my partner and i some advice
My partner has 3 children aged 21,18, 9
Back in April this year their father passed away, he was 46 years old and a member of PSU (prision service union)
As he was originally from South Africa the task of sorting his personal affairs fell to my partner (his ex-wife)
She applied to the union on behalf of her eldest child (his legal next of kin) and were told that a death benefit would be payable on reciept of death certificate.
That was April and still nothing has been recieved
Weve phoned and phoned
Sent letters, faxes
Still nothing!!!!!
Basically we wish lodge a complaint against this union but have no idea who to complain too
Ive phoned a legal helpline and been informed that 6 weeks is plenty of time to sort this kind of payment, also they are in breach of a contract
Who can we contact to give em a kick up the A**
Thanx in advance

angelavdavis

Looking at the PSUs December return, they listed the following officers:

List of Officers in Post at end December 2007
Philip Hornsby General Secretary
Alec Leathwood Chairman
Scott Murphy Executive Council
Mark Maltby Executive Council
James Watling Executive Council
David Nullis Executive Council
Sharon Gamble Executive Council
Natalie Griffiths Executive Council
Robert Scutt Executive Council

The contact information on the return is as follows:

Philip Homsby

General Secretary
PSU
Oak House,
Royal Oak Way North,
Daventry,
Northants.,

NNII 8PQ

Phone: 0845 251 251 7
Email: [EMAIL="general@psu.org.uk"]general@psu.org.uk[/EMAIL]

As they are overseen by the Certification Officer, they have a complaints procedure here

Good luck.